{"id":993266,"date":"2026-01-29T13:22:09","date_gmt":"2026-01-29T13:22:09","guid":{"rendered":"https:\/\/leuk.pt\/?page_id=993266"},"modified":"2026-02-16T14:51:19","modified_gmt":"2026-02-16T14:51:19","slug":"reglement-des-litiges","status":"publish","type":"page","link":"https:\/\/leuk.pt\/fr\/resolucao-de-litigios\/","title":{"rendered":"R\u00e8glement des litiges"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"993266\" class=\"elementor elementor-993266\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-913e6c3 e-flex e-con-boxed e-con e-parent\" data-id=\"913e6c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f1892d8 e-flex e-con-boxed e-con e-child\" data-id=\"f1892d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a35aec elementor-widget elementor-widget-heading\" data-id=\"2a35aec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">R\u00e8glement des litiges<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-123c740 elementor-widget elementor-widget-text-editor\" data-id=\"123c740\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>R\u00e8glement Alternatif des Litiges de Consommation<\/strong><\/p><p>En cas de litige de consommation, le consommateur peut recourir \u00e0 la Plateforme Europ\u00e9enne de R\u00e8glement en Ligne des Litiges, disponible sur <a href=\"http:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener\">http:\/\/ec.europa.eu\/consumers\/odr<\/a> ou \u00e0 l'entit\u00e9 suivante de R\u00e8glement Alternatif des Litiges de Consommation comp\u00e9tente :<\/p><p>CIAB \u2013 Centre d'Information, de M\u00e9diation et d'Arbitrage de Consommation (Tribunal Arbitral de la Consommation)<\/p><ul><li><strong>Adresse:<\/strong> Rua D. Afonso Henriques, n\u00ba 1 (Ed. Junta de Freguesia da S\u00e9), 4700\u2013030 Braga<\/li><li><strong>T\u00e9l\u00e9phone:<\/strong> +351 253 617 604 (Appel vers le r\u00e9seau fixe national)<\/li><li><strong>E-Mail:<\/strong> geral@ciab.pt<\/li><li><strong>Website:<\/strong> <a href=\"http:\/\/www.ciab.pt\" target=\"_blank\" rel=\"noopener\">www.ciab.pt<\/a><\/li><\/ul><p><br \/>Pour plus d'informations, consultez le Portail du Consommateur sur <a href=\"https:\/\/www.consumidor.gov.pt\/\" target=\"_blank\" rel=\"noopener\">www.consumidor.gov.pt<\/a>.<\/p><p>(Article 18 de la Loi n\u00b0 144\/2015, du 8 septembre)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1542ec5 elementor-widget elementor-widget-text-editor\" data-id=\"1542ec5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>R\u00e9vis\u00e9 en Janvier 2026.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Resolu\u00e7\u00e3o de Lit\u00edgios Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo (RAL) Em caso de lit\u00edgio de consumo, o consumidor pode recorrer \u00e0 Plataforma Europeia de Resolu\u00e7\u00e3o de Lit\u00edgios em Linha, dispon\u00edvel em http:\/\/ec.europa.eu\/consumers\/odr ou \u00e0 seguinte Entidade de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo competente: CIAB \u2013 Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Consumo (Tribunal [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":114,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-993266","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/leuk.pt\/fr\/wp-json\/wp\/v2\/pages\/993266","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leuk.pt\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/leuk.pt\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/leuk.pt\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/leuk.pt\/fr\/wp-json\/wp\/v2\/comments?post=993266"}],"version-history":[{"count":0,"href":"https:\/\/leuk.pt\/fr\/wp-json\/wp\/v2\/pages\/993266\/revisions"}],"wp:attachment":[{"href":"https:\/\/leuk.pt\/fr\/wp-json\/wp\/v2\/media?parent=993266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}